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This number is free to call from mobile phones as well as landlines, and was adopted across Scotland in April 2014 to replace the old number, 08454 24 24 24 which has been phased out. [ 3 ] [ 4 ] A translation service [ 5 ] is provided for a number of languages for which leaflets are issued which instruct callers to tell the NHS 24 staff "I am ...
The Scottish Public Pensions Agency (Scottish Gaelic: Peinnseanan Poblach na h-Alba) is an executive agency of the Scottish Government. It is responsible for the administration and regulation of government pension schemes in Scotland. This includes the pension schemes of NHS Scotland and for Scotland's teachers.
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Overall complaints for that year were down by 6.5%. The DVLA customer service excellence standard was retained. No details were provided on how this was measured. Customer satisfaction levels varied between 76% and 97% in the four categories surveyed; vehicle registration, driver licence renewal, vehicle taxation, driver medical transactions.
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