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Can't create new or edit existing questions - Your only option is to disable your current security questions. Once you've done this, you will not be able to view or create new questions. 1. Go to your Account Info page. 2. Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue.
Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Discover how to enable, sign in with, and manage your security key. Account Management · Apr 29, 2024
• Use a strong password and change it regularly - Create a strong password to minimize the risk of unauthorized account access. • Add another level of security - Turn on two-step verification and get sent a security code when someone logs in from an unfamiliar device or location.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
• Learn more security tips by checking out our online help article Password help. • Sign out of your AOL account when using a public computer or sharing a computer. • To ensure your account’s security and privacy, always sign out of AOL WebMail, My Account and websites in the AOL family, especially if you are using a public or shared ...
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: