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The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
Outside of New York City, NYC's 311 service can be accessed by calling (212) NEW-YORK (212-639-9675) (dialing 3-1-1 outside of New York City may contact the local municipality's 311 service). There is also a website and a mobile app to access the 311 service. [12] Between 2003 and 2006 NYC311 received more than 30 million calls.
The city’s 311 system saw a whopping 41,023 gripes about garbage on sidewalks citywide from Sept. 21, 2023 to Sept. 20 — an almost 250% surge from 11,813 during the same period four years ago ...
The NYC Civilian Complaint Review Board (CCRB) is a civilian oversight agency with jurisdiction over the New York City Police Department (NYPD), the largest police force in the United States. A board of the Government of New York City, the CCRB is tasked with investigating, mediating and prosecuting complaints of misconduct on the part of the NYPD.
If they see chipping paint, tenants can notify their landlord directly or submit a complaint to the city’s 311 system, a public number that lets people report non-emergency issues. HPD responds to 311 complaints about housing conditions, and will issue a lead paint violation if an inspector uncovers flaking or cracked paint in a unit with ...
The New York City Department of Sanitation is the largest sanitation department in the world, with 7,201 uniformed sanitation workers and supervisors, 2,041 civilian workers, 2,230 general collection trucks, 275 specialized collection trucks, 450 street sweepers, 365 snowplows, 298 front end loaders, and 2,360 support vehicles.
An NYPD officer was hit with hefty fines last month for harassing a frequent 311 caller several years ago with phone messages in which the officer imitated a former beau, then played recordings of ...
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