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Hi, HP Print and Scan Doctor have 2 different versions and therefore you see this difference: The main version is 5.2.1 which is meant to resolve print and scan doctors, available when you select No on the download page.
If you want / need to rename the “Copy 1” printer: Open Control Panel > icon view > Devices and Printers. Right-Click on the printer name > Printer Properties > Tab General >. In the top box, Edit the name of the printer (For example, remove the part that says “Copy 1”) Click Apply / OK to save change.
Download the HP Print and Scan Doctor. Go to the downloads folder and right click on the HPPSdr.exe file and then click on "Troubleshoot Compatibility". If the issue still persists, try these steps -. 1) In the search box, type and open "Run" or press and hold down Windows and R button together to access the run window and type - C:\Program ...
Open up the run command with the “Windows key + R” key combo. 7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 8.) Click on the “Drivers” tab. 9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom.
8 2 0. 19,983. Level 1. 10-01-201705:41 PM. Product: envy 4520. Operating System: Microsoft Windows 10 (64-bit) unable to find hp print and scan doctor in program features so that i can uninstall it. I have also search file locations. Tags.
3.) Select Uninstall. 4.) In Windows, search for and open Devices and printers. 5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’. 6.) Open up the run command with the “Windows key + R” key combo.
Go to the "Compatibility" tab. Check the box for "Run this program in compatibility mode for" and select an older Windows version (e.g., Windows 10). Click "Apply" and then "OK." Try running the tool again. Windows Compatibility Troubleshooter: Right-click on the HP Print and Scan Doctor executable. Select "Troubleshoot compatibility."
Close Devices and Printers. Restart the PC again. Download and install HP printer and scan doctor. Here are the steps: Windows: Download HP Print and Scan Doctor. Run HPPSdr.exe from the download location on your computer. Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
Try / Consider. Download and Run this version of the Doctor: Offline Doctor V5.0.6. HPPSdr_5.0.6.exe. Download and Save the doctor to your computer. Open File Explorer > Navigate to the folder in which you saved the file (likely Downloads) Execute the doctor – Answer any prompts / let the process complete.
Unable to download HP Print and Scan Doctor. Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart ...