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  2. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  3. Free response question - Wikipedia

    en.wikipedia.org/wiki/Free_response_question

    Free response tests are a relatively effective test of higher-level reasoning, as the format requires test-takers to provide more of their reasoning in the answer than multiple choice questions. [4] Students, however, report higher levels of anxiety when taking essay questions as compared to short-response or multiple choice exams.

  4. Likert scale - Wikipedia

    en.wikipedia.org/wiki/Likert_scale

    The neutral option can be seen as an easy option to take when a respondent is unsure, and so whether it is a true neutral option is questionable. A 1987 study found negligible differences between the use of "undecided" and "neutral" as the middle option in a five-point Likert scale. [11] Likert scales may be subject to distortion from several ...

  5. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    In an experiment, more than half of the participants opted for a choice with less reward if the process was perceived as fair in return. [58] [63] A key player in inter-group relations and conflict is the collective sentiment a person's own group (in-group) feels toward another group (out-group). These inter-group emotions are usually negative ...

  6. Response bias - Wikipedia

    en.wikipedia.org/wiki/Response_bias

    Response bias is a general term for a wide range of tendencies for participants to respond inaccurately or falsely to questions. These biases are prevalent in research involving participant self-report, such as structured interviews or surveys. [1] Response biases can have a large impact on the validity of questionnaires or surveys. [1] [2]

  7. Group development - Wikipedia

    en.wikipedia.org/wiki/Group_development

    The proponents of the model did not test its components or sequence of stages empirically but did confirm that the perceptions of team members concerning the performance processes of the team are perceived to include both team-centered and task-centered activities and that these perceptions seem to change over time as a result of team training.

  8. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  9. Mediation - Wikipedia

    en.wikipedia.org/wiki/Mediation

    According to sec. 6 German Mediation Act the German government on June 21, 2016 has released the German regulation about education and training of the so-called (legal term) "certified mediators" which from Sept. 1, 2017 postulates a minimum of 120 hours of initial specialized mediator training as well as case supervision and further ongoing ...