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The California Legislature codified the Public Staff Division in Public Utilities Code Section 309.5, renaming it - at various times in its history - the Division of Ratepayer Advocates and the Office of Ratepayer Advocates (see SB 608 (2005), and SB 96 (2013)). In 2018, the legislature changed the office's name from the Office of Ratepayer ...
The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.
Registers and regulates approximately 36,000 California automotive repair dealers. Licenses Smog Check stations, technicians, and inspectors. Licenses brake and lamp stations and adjusters. Mediates automotive repair complaints, saving California consumers millions of dollars each year in the form of direct refunds, rework, and bill adjustments.
The Office of Ratepayer Advocacy report said the expected costs are "not reasonable" for customers. DWP ratepayer advocate predicts fee increases, recommends delaying city's 100% clean energy timeline
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
The California Consumer Financial Protection Law (CCFPL) gave the DFPI expanded enforcement powers to protect California consumers from unfair, deceptive, or abusive practices committed by unlicensed financial services or products; COVID-19 pandemic-inspired scams; and a regulatory retreat by some federal agencies, most notably the Consumer ...
In 1979, Chapter 12 of the California Insurance code established the "Bureau of Fraudulent Claims" to investigate criminal insurance violations. In 1980, the fraud investigators became sworn peace officers under Penal Code 830.3(i). In 1988, the Bureau of Fraudulent claims was reclassified as the "Fraud Division."
To help California residents battle inflation, the state started sending Middle-Class Tax Refund (MCTR) payments early October. ... GSS I or II check recipients (last name beginning with A – E ...