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  2. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.

  3. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Effective communication, also called open communication, prevents barriers from forming among individuals within companies that might impede progress in striving to reach a common goal. For businesses to function as desired, managers and lower-level employees must be able to interact clearly and effectively with each other through verbal ...

  4. Knowledge worker - Wikipedia

    en.wikipedia.org/wiki/Knowledge_worker

    Creative workers also require abilities and aptitudes. Passion for one's job was generic to the roles investigated in the two sectors and for copywriters, this passion was identified with fun, enjoyment, and happiness in carrying out the role alongside attributes such as honesty (regarding the product), confidence, and patience in finding the ...

  5. 5 High-Paying Jobs That Require a Lot of Experience, but ...

    www.aol.com/5-high-paying-jobs-require-170014752...

    Long, impressive resumes are the ticket to high-income, high-responsibility roles in most fields -- and that standard usually makes sense. "The higher-level positions in a company tend to pay well ...

  6. "Communication skills, being empathetic...these are the cognitive skills that AI is not doing quite well yet," says Lan Guan, Accenture's chief AI officer.

  7. Internal communications - Wikipedia

    en.wikipedia.org/wiki/Internal_communications

    The job of an IC manager or IC team will vary from place to place and will depend on the needs of the organization they serve. In one, the IC function may perform the role of 'internal marketing' (i.e., attempting to win participants over to the management vision of the organization); in another, it might perform a 'logistical' service as channel manager; in a third, it might act principally ...

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