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Silent calls, calls which remain silent when answered are typically generated by companies using power or predictive dialling equipment when making outbound calls. A power/predictive dialler is an automated dialler which can store, access, and automatically dial telephone numbers which should match operator availability.
Cold calling is the solicitation of business from potential customers who have had no prior contact with the salesperson conducting the call. [ 1 ] [ 2 ] It is an attempt to convince potential customers to purchase the salesperson's product or service.
A silent call is a telephone call in which the calling party does not speak when the call is answered. Most such calls are generated by a cold call telemarketing operation's dialer software, which makes many calls automatically and sometimes does not have an agent immediately available to handle an answered call.
People were left ‘distressed, upset, worried and inconvenienced’, a watchdog ruled.
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Call blocking, also known as call block, call screening, or call rejection, allows a telephone subscriber to block incoming calls from specific telephone numbers. This feature may require an additional payment to the subscriber's telephone company or a third-party. Call blocking is desired by individuals who wish to block unwanted phone calls.
A do not call list or do not call registry is a list of personal phone numbers that are off-limits to telemarketers in some countries. Do not call lists may also be held privately by a company, listing numbers that they will not call.
VoIP spam or SPIT (spam over Internet telephony) is unsolicited, automatically dialed telephone calls, typically using voice over Internet Protocol (VoIP) technology. [1]VoIP systems, like e-mail and other Internet applications, are susceptible to abuse by malicious parties who initiate unsolicited and unwanted communications, such as telemarketers and prank callers.
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