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“Georouting means those responding to 988 calls have a lot more knowledge of local resources at their fingertips and are better equipped to get the caller the help they need, where they need it ...
988 (sometimes written 9-8-8) is a telephone number used in some North American (NANP) countries for a suicide prevention helpline. In the United States, it is known as the 988 Suicide & Crisis Lifeline (formerly the National Suicide Prevention Lifeline and the number 1-800-273-8255). In Canada, it is known as the 9-8-8 Suicide Crisis Helpline.
California has received the most 988 calls of any state, according to data collected on the Lifeline. ... Normally they have text-response services, but the center has recently been understaffed.
The Federal Communications Commission has agreed to expand access to a key mental health resource with a vote that will allow a forthcoming 988 suicide lifeline to include both an option to text ...
Story at a glance On Saturday, the new 988 number for the National Suicide Prevention Hotline will become live. Anyone can call or text 988 or use an online chat that needs support for a suicidal ...
The national suicide hotline has fielded more than 10 million calls, texts and chats in the two years since the Biden administration changed the number from 10 digits to the three that make up 988 ...
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Later, I spoke with leaders at Kings View, the mental health care company which operates the Fresno-based 988 call center, about their work and the issue of calls sometimes coming from thousands ...