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The new rule mandates that refunds are automatically processed by an airline if a passenger’s flight is “canceled or significantly changed, and they do not accept the significantly changed ...
In cash, meaning in the form of cash or the original payment, including airline miles, unless the customer selects a different form of compensation (e.g., voucher).
The new U.S. Department of Transportation's final rule requires airlines to issue automatic refunds in various situations, like a canceled flight.
The Biden Administration proposed its change to the refund rules in 2022 after a surge in complaints about refunds when the coronavirus brought air travel to a standstill.
Passengers can also receive a refund if they paid for optional services, such as baggage fees, seat upgrades or in-flight Wi-Fi, but were not able to use them due to a flight cancelation, delay ...
Beginning Oct. 28, airlines must issue refunds if passengers do not want to rebook in light of a significant delay. Refunds must be made within seven business days for credit cards.
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Airlines are required by the DOT to offer a refund when they cancel a flight. It doesn't matter if the reason for the cancellation was outside their control, like weather, or within their control ...