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The new rule mandates that refunds are automatically processed by an airline if a passenger’s flight is “canceled or significantly changed, and they do not accept the significantly changed ...
Passengers can also receive a refund if they paid for optional services, such as baggage fees, seat upgrades or in-flight Wi-Fi, but were not able to use them due to a flight cancelation, delay ...
Passengers with cancelled or significantly changed flights who do not accept alternative transportation or travel credits are now entitled to a refund, according to the U.S. Department of ...
Beginning Oct. 28, airlines must issue refunds if passengers do not want to rebook in light of a significant delay. Refunds must be made within seven business days for credit cards.
Airlines are required by the DOT to offer a refund when they cancel a flight. It doesn't matter if the reason for the cancellation was outside their control, like weather, or within their control ...
More consumers complained to the Department of Transportation about refunds than about lost luggage, delays or overbooking.
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