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8888, also known as the Citizens ' Complaint Hotline and the President's Hotline, is a 24/7 national public service hotline operated by the government of the Philippines.It was introduced on August 1, 2016, by President Rodrigo Duterte to allow the public to report poor government front-line service delivery and corrupt practices in all government agencies, government-owned and controlled ...
A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
117 was a former national emergency hotline before it was replaced by 911. Prior to the inception of 117, emergency services were reached through a myriad of telephone numbers. The fire department in Manila, for example, had fifty telephone numbers, one for every fire station in the city. [2] In February 1998, the 117 hotline was implemented by ...
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Telephone numbers in the Philippines follow an open telephone numbering plan and an open dial plan. Both plans are regulated by the National Telecommunications Commission, an attached agency under the Department of Information and Communications Technology (DICT). The Philippines is assigned an international dialing code of +63 by ITU-T.
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As the graph shows, requests put in during the morning see a 5-hour median response time; wait until the end of the afternoon, and you're looking at a response time closer to 17 hours.
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