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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
This is an accepted version of this page This is the latest accepted revision, reviewed on 8 October 2024. UK-based consultancy, running an airline and airport review and ranking site Skytrax Formerly Inflight Research Services Founded 1989 Headquarters London, United Kingdom Website skytraxresearch.com Skytrax (originally known as Inflight Research Services) is a United Kingdom–based ...
Iberia has moved more to an American, or "a-la-carte" model for domestic and European flights, offering a buy on board service called "Tu Menú" in economy for meals, snacks and beverages. [131] Mid-haul flights to Dakar, Moscow, and Tel Aviv as well as long-haul intercontinental flights are fully catered in Economy except alcohol.
Iberia Flight 062; Iberia Flight 401; Iberia Flight 602; Iberia Flight 610; Iberia Flight 933; Iberia Flight 1456; Iberia Flight 6463; N. 1973 Nantes mid-air collision
Airlines will be required to give passengers full compensation for mobility equipment lost or damaged during a flight, provided its value was declared at check-in. No charge may be applied for this. Forms must be provided at the airport to customers wishing to submit complaints, and these must be accepted as valid claims under the regulation.
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...
Avios is the frequent flyer currency of Aer Lingus, British Airways, Finnair, Iberia, LEVEL, Qatar Airways and Vueling, and can also be used for travel within the oneworld alliance including the likes of American Airlines, Japan Airlines, Qantas, etc. [91] A restructure in 2015 meant that all of IAG's affiliated loyalty programmes which use ...
Iberia Express is a Spanish low-cost airline owned by Iberia, which operates short- and medium-haul routes from its parent airline's hub at Adolfo Suárez Madrid–Barajas Airport, providing feeder flights onto Iberia's long-haul network.