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Posh and Becks' former nanny apologized for revealing confidential information about the family to the press. And Congressman Joe Wilson apologized to President Obama after shouting "You Lie!"
Non-apology apology: a statement that looks like an apology but does not express remorse. Insincere apology: a statement that expresses remorse that is not felt. [2] This may be pro forma apology, such as a routine letter from a large business that expresses regret that a small order was not satisfactory in some respect. In such a case, the ...
To be at work on time is an implied obligation unless stated otherwise. It is a legal reason for discharge in cases when it is a demonstrable disregard of duty: repeated tardiness without compelling reasons, tardiness associated with other misconduct, and single inexcusable tardiness resulted in grave loss of employer's interests. [2]
At its best, an apology is an expression of sincere personal remorse for one's own actions, rather than a form of inflammatory rhetoric or empty emotional coercion. A non-apology apology, on the other hand, is seen as a way of qualifying, or even avoiding, a "real" apology, and may even be used as the opportunity for yet another veiled insult.
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An Alabama man who told a police officer, “Get your ass out of the way” after he was ticketed during a traffic stop last year says he was ordered by a judge to either apologize to the officer ...
Apology, Xenophon's version of Socrates' defense; A Mathematician's Apology (1940), an essay by British mathematician G. H. Hardy; Apologeticus or Apology (c. AD 197) of Tertullian; Apologia Pro Vita Sua (1864), a defense of Catholicism by John Henry Newman; Apology of the Augsburg Confession (1531), a defense of Lutheranism by Philipp Melanchthon
Meanwhile, Investopedia also notes that 83% of customers would switch brands due to bad customer service while 74% of people (say that they) stay loyal to a brand due to the quality of their products.
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