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The service is available 24/7 via the toll-free hotline number 988. Callers press 1 on their keypad to connect to the Veterans Crisis Line instead of the 988 Suicide & Crisis Lifeline, which shares the same number. It can also be reached by texting the SMS number 838255 or via online chat on the hotline's website. [1] [2] [3] [4]
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
[20] 988 was officially implemented as the toll-free nationwide telephone number for the hotline on July 16. [21] According to call centers in Massachusetts, the easier-to-remember number and surrounding publicity increased the number of calls by about 30%. [22] The telephone number is also used for the Veterans Crisis Line (VCL). An increase ...
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
Until 2022, VICs were manufactured by Office Depot on behalf of the VA; the branding logo of the former is printed on the back of the card. [3] It differs from a Veteran Health Identification Card (VHIC) or a DoD Uniformed Services or retiree ID Card as it cannot be used as proof of eligibility for any federal benefits and does not grant access ...
A man distributed deadly narcotics to veterans and employees at the Jesse Brown Veterans Administration Medical Center in Chicago, according to a federal complaint filed Friday. Richard Husband ...
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In 2011 a group of homeless veterans sued the center, claiming that the VA was renting land in the center for commercial gain and ignoring the needs of homeless veterans for housing. [1] [2] In 2015, as part of the settlement of the 2011 lawsuit, [3] the Department of Veterans Affairs released a draft master plan for the future of the campus. [2]