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McDonald’s is pulling the plug on an AI-powered voice automated ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, bringing into question the rapid ...
Ever get your McDonald's order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant's current automated order taker will soon be coming to a close. McDonald's confirmed ...
The fast-food giant will end a test run of its AI drive-through technology partnership with IBM in more than 100 restaurants. The so-called Automated Order Taker will be shut off no later than ...
The opening day saw a large queue of customers in the drive-thru which was the only way to order through the restaurant. [10] CNN reported that the Bolingbrook location saw more than twice the number of visits for a typical McDonald's location, citing data from Placer.ai, with the customer base largely skewed to those aged 22-29. [11]
In a separate video from Jan. 2023 video from fellow TikToker @typical_redhead_, a glitchy AI drive-thru was seen adding hundreds of dollars worth of Chicken McNugget meals to another order.
McDonald's chief restaurant officer Mason Smoot told franchisees the company was happy with the trial but that there was "an opportunity to explore voice ordering solutions more broadly." Woman ...
McDonald’s is ending its AI ordering system, a partnership with IBM, at some of its drive-thrus, after videos of the system failing went viral on social media. McDonald’s gets rid of AI drive ...
The menu boards and drive-thru lanes were going digital and parking spots would be designated for those ordering via mobile app. The chain also entered a partnership with IBM in 2021 to automate ...