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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
It's about to get easier to find out what airlines owe you when your flight is canceled or delayed.. The U.S. Department of Transportation is creating an interactive dashboard where travelers will ...
Department of Transportation data shows travel delays, bag issues, were the key pain points for travelers in May. DOT complaint data shows passengers are still not happy with airline service Skip ...
The DOT data captures other complaints as well, such 2.8 million grievances about pieces of luggage being mishandled, lost, or damaged, and 11,527 checked wheelchairs or scooters suffering a ...
A preliminary investigation of the incident demonstrated to FAA investigators that a "damaged database file" may have caused the outage of the FAA's Notice to Air Missions system, responsible for notifying pilots of safety hazards. [4] The FAA told CNN that there was "no evidence of a cyberattack" on its NOTAM system. [4]
This list of accidents and incidents involving commercial aircraft includes notable events that have a corresponding Wikipedia article. Entries in this list involve passenger or cargo aircraft that are operating commercially and meet this list's size criteria—passenger aircraft with a seating capacity of at least 10 passengers, or commercial cargo aircraft of at least 20,000 lb (9,100 kg).
The Department of Transportation proposed new rules to clarify and expand when airline passengers are entitled to refunds.
Complaints from airline passengers, which soared in 2020, are up by over 500 percent, according to a new report. DOT cracks down on airlines withholding refunds for canceled flights Skip to main ...