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"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...
Customer delight means surprising a customer by exceeding their expectations and thus creating a positive emotional reaction. This emotional reaction leads to word of mouth. Customer delight directly affects the sales and profitability of a company, as it helps to distinguish the company and its products and services from the competition. [ 1 ...
These dimensions are: (1) a shared, motivating group purpose; (2) action, progress and results; (3) collective unity or team spirit; and (4) individual selection and motivation. Public leadership focuses on the 34 behaviors involved in influencing two or more people simultaneously.
The following is a list of women who have been elected or appointed head of state or government of their respective countries since the interwar period (1918–1939). The first list includes female presidents who are heads of state and may also be heads of government, as well as female heads of government who are not concurrently head of state, such as prime ministers.
Glamour (magazine) Extraordinary and inspirational women from a variety of fields. United States. Grace Hopper Celebration of Women in Computing. AnitaB.org, Association for Computing Machinery. Awards for women in computing. United States. International Women of Courage Award. United States Department of State.
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Women's empowerment (or female empowerment) may be defined in several ways, including accepting women's viewpoints, making an effort to seek them and raising the status of women through education, awareness, literacy, and training. [ 1][ 2][ 3] Women's empowerment equips and allows women to make life-determining decisions through the different ...
The book is a first-person narrative in which Mildred Lathbury records the humdrum details of her everyday life in post-war London near the start of the 1950s. Perpetually self-deprecating, but with the sharpest wit, Mildred is a clergyman’s daughter who is now just over thirty and lives in "a shabby part…very much the 'wrong' side of Victoria Station".