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People encounter fire stick not working issue, this issue occurred due to several reasons. 1. Firestick is not connected to Wifi. 2. Firestick weak signal strength. 3. Problem with HDMI cables. 4. Problem with Batteries. 5. Device overheated. Steps to solve the firestick not working issue:
As a new subscriber, I’ve been trying for several days to get closed captions to come on, without success. I discovered a software update was available, and even after downloading and installing the latest version of fire stick TV 4K, closed captions still are not appearing, even after going into settings, accessibility, and turning the closed caption setting on.
I just fixed mine with the same problem! I could not get the remote to operate the firestick and unfortunately the Wifi was not connected yet so I could not yet use my phone App. Turned out my remote was not working. Here is how to work around it: I borrowed another remote to get the firestick... - Amazon Fire TV Stick
If your Fire Stick does not appear on your TV screen after turning it on, it may be due to the incorrect HDMI input. So, check the HDMI input and select the correct one. Restart the Fire Stick: Using the remote, press Select and Play for 10 seconds to restart your Fire Stick. A simple restart can fix loading issues and the black screen bug.
Hi, had the same problem so contacted amazon customer service. Once you get the screen saying “…unable to connect to network…” try to press and hold the home button on your remote for circa 10 seconds - this should bring up in the bottom right corner message that new remote has been connected.... - Amazon Fire TV Stick
Remote does not seem to be working or I have an unresponsive screen. The best thing to start with will be to reboot and re-pair both devices. Power off the Amazon fireTV stick by unplugging it, and powering it back on. Be sure that the Amazon fireTV stick is fully charged, Then hold the home button for 5-10 seconds to pair the remote again.
Amazon Fire TV not responding If the batteries are replaced and you still encounter the same issue, reset the device to rule out an actual device issue. Do this by unplugging the power cord from the Amazon Fire TV system and wait a few seconds before plugging it back in.
Make sure the TV is turned on and the channel is set to the same HDMI input screen that the Amazon Fire TV Cube is on. Unplug the power cord and plug it back in. If the light is not on and the adapter is plugged in, the adapter is faulty. Consider trying a different HDMI cord or a different power cord.
It was really a very annoying situation when you want to watch your favourite TV show or movie and your fire tv screen get black. If you face this type of problem, then do these basic troubleshooting steps that I found '''here''' to get your Amazon Fire TV Stick in working back again. Disconnect fire tv device from HDMI port and plug it back in.
But had to disconnect the wifi to add a new one, as soon as I did that the app stopped working. Firestick just comes up saying no network. App can’t find any firestick, have tried logging in manually but still won’t connect. Have tried redownloading app multiple times, resetting firestick etc etc. Amazon help chat are not helping at all.