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  2. Delta customers lost time, money after major tech ... - AOL

    www.aol.com/delta-customers-lost-time-money...

    Delta has been offering waivers, which according to Delta, allow customers hurt by the troubles to make a one-time change to their itinerary, or to cancel and receive a refund for the unused ...

  3. Delta passengers sue airline for refusing refunds after ...

    www.aol.com/news/delta-passengers-sue-airline...

    (Reuters) -Delta Air Lines was sued by passengers who complained that the carrier refused to offer full refunds after delaying or canceling their flights in the wake of last month's massive ...

  4. Delta faces class action lawsuit over alleged refund refusals

    www.aol.com/news/delta-faces-class-action...

    A class action lawsuit has been filed against Delta Air Lines, alleging that the company refused to issue refunds after a global tech outage caused thousands of flight cancellations. The lawsuit ...

  5. Airline ticket - Wikipedia

    en.wikipedia.org/wiki/Airline_ticket

    An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).

  6. Delta passengers sue airline over refund refusals after ... - AOL

    www.aol.com/delta-passengers-sue-airline-over...

    Some Delta Air Lines passengers whose flights were canceled when the airline melted down due to a global tech outage in July have sued the airline in a class action.

  7. Miscellaneous charges order - Wikipedia

    en.wikipedia.org/wiki/Miscellaneous_charges_order

    A miscellaneous charges order (MCO), also known as miscellaneous purpose document (MPD), [1] is an accountable IATA document, similar to an old-style airline ticket, used to process the payment of travel arrangements. They are issued by airlines, but normally pay for services other than airfares.

  8. Flight cancellation and delay - Wikipedia

    en.wikipedia.org/wiki/Flight_cancellation_and_delay

    The examples and perspective in this article deal primarily with the United States and do not represent a worldwide view of the subject. You may improve this article, discuss the issue on the talk page, or create a new article, as appropriate.

  9. Airlines Reporting Corporation - Wikipedia

    en.wikipedia.org/wiki/Airlines_Reporting_Corporation

    The Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies (both traditional and online) and the travel management companies that sell their products in the United States. ARC, which is owned by nine major airlines, also offers its transactional data within ...