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  2. Delta customers lost time, money after major tech ... - AOL

    www.aol.com/delta-customers-lost-time-money...

    Delta has been offering waivers, which according to Delta, allow customers hurt by the troubles to make a one-time change to their itinerary, or to cancel and receive a refund for the unused ...

  3. Delta passengers sue airline for refusing refunds after ...

    www.aol.com/news/delta-passengers-sue-airline...

    Delta declined to comment on the lawsuit, but has said passengers whose travel was disrupted can request and receive refunds, and seek compensation for incidental costs.

  4. Air Passengers Rights Regulation - Wikipedia

    en.wikipedia.org/wiki/Air_Passengers_Rights...

    a refund of the ticket as well as a return flight to the point of first departure, when relevant. [8] [9] Any ticket refund is the price paid for the flight(s) not used, plus the cost of flights already flown in cases where the cancellation has made those flights of no purpose.

  5. Delta faces class action lawsuit over alleged refund refusals

    www.aol.com/news/delta-faces-class-action...

    A class action lawsuit has been filed against Delta Air Lines, alleging that the company refused to issue refunds after a global tech outage caused thousands of flight cancellations. The lawsuit ...

  6. Airline ticket - Wikipedia

    en.wikipedia.org/wiki/Airline_ticket

    An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket , which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ).

  7. Delta passengers sue airline over refund refusals after ... - AOL

    www.aol.com/delta-passengers-sue-airline-over...

    Some Delta Air Lines passengers whose flights were canceled when the airline melted down due to a global tech outage in July have sued the airline in a class action.

  8. Impact of the COVID-19 pandemic on commercial air transport

    en.wikipedia.org/wiki/Impact_of_the_COVID-19...

    Despite pleas from industry lobbyists to expand the regulations to allow travel credits, the U.S. Department of Transportation has reiterated that airlines are obligated to provide refunds for cancelled flights. Travel vouchers are currently allowed when passengers cancel travel plans due to travel warnings, stay at home orders and other ...

  9. Miscellaneous charges order - Wikipedia

    en.wikipedia.org/wiki/Miscellaneous_charges_order

    A miscellaneous charges order (MCO), also known as miscellaneous purpose document (MPD), [1] is an accountable IATA document, similar to an old-style airline ticket, used to process the payment of travel arrangements. They are issued by airlines, but normally pay for services other than airfares.

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