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Thousands on hold to HMRC's helpline say they were cut off after waiting for 70 minutes. ... with call wait times down by 17 minutes since April last year". ... HMRC's phone line went dead on ...
His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
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From April 1979 until June 2000 Revenue had control of the issue of the Personal Public Service Number (then referred to as Revenue and Social Insurance Number) to individuals. In 1991 it delegated a block of numbers to the Department of Social Protection and on 19 June 2000, the issuing was transferred to the department entirely.
The 2004 Budget included proposals to merge HM Customs and Excise with the Board of Inland Revenue to form a new department, HM Revenue and Customs (HMRC). The merger was implemented by the Commissioners for Revenue and Customs Act 2005 with effect from 18 April 2005.
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In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Popular Products. Account; AOL Mail;