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Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management. System Creator
Bug tracking system * Comparison of help desk issue tracking software; Comparison of issue-tracking systems; A. Apache Allura; GitKraken; Azure DevOps Server; B ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
A tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. [1]
Bugzilla is a web-based general-purpose bug tracking system and testing tool originally developed and used by the Mozilla project, and licensed under the Mozilla Public License. Released as open-source software by Netscape Communications in 1998, it has been adopted by a variety of organizations for use as a bug tracking system for both free ...
In engineering, defect tracking is the process of tracking the logged defects in a product from beginning to closure (by inspection, testing, or recording feedback from customers), and making new versions of the product that fix the defects. Defect tracking is important in software engineering as complex software systems typically have tens ...
Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.