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  2. Ecotricity - Wikipedia

    en.wikipedia.org/wiki/Ecotricity

    In 2018 the Ecotricity EV tariff on its motorway network was 30p/KWh for non-Ecotricity customers and half this for customers. Access was via a mobile phone app. [64] To help with using this, some of the charging points were fitted with short-range, restricted, WiFi to enable connection in poor mobile signal areas. By the start of 2019 ...

  3. Call-tracking software - Wikipedia

    en.wikipedia.org/wiki/Call-tracking_software

    Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...

  4. Device tracking software - Wikipedia

    en.wikipedia.org/wiki/Device_tracking_software

    Device tracking software is software installed in an electronic device that is capable of reporting the device's location remotely. Depending upon the software and the device on which it is installed, the software may obtain the location of the device by means of GPS, WiFi-location, IP address, or accelerometer logs, and it may report the address by means of e-mail, SMS, or other means.

  5. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  6. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    An individual RT ticket in Request Tracker 5. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. Among other things, RT offers custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles.

  7. Call logging - Wikipedia

    en.wikipedia.org/wiki/Call_logging

    The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...

  8. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

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