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Computer-assisted telephone interviewing (CATI) is a telephone surveying technique in which the interviewer follows a script provided by a software application. It is a structured system of microdata collection by telephone that speeds up the collection and editing of microdata and also permits the interviewer to educate the respondents on the importance of timely and accurate data. [1]
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The Tellme Voice Portal which includes directory assistance used to be accessed by calling (800) 555-TELL (8355). [10] When Microsoft sold Tellme to 24/7 Inc in 2012, the number changed to the non-toll-free (408) 752-8052, rebranded as The Information Line. [ 11 ]
Mobile data collection or mobile surveys is an increasingly popular method of data collection. Over 50% of surveys today are opened on mobile devices. [6] The survey, form, app or collection tool is on a mobile device such as a smart phone or a tablet.