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Quantitative content analysis has enjoyed a renewed popularity in recent years thanks to technological advances and fruitful application in of mass communication and personal communication research. Content analysis of textual big data produced by new media, particularly social media and mobile devices has become popular.
Social scientists have used this technique to investigate research questions concerning mass media, [1] media effects [4] and agenda setting. [ 5 ] With the rise of online communication, content analysis techniques have been adapted and applied to internet research .
Social network analysis (SNA) is the process of investigating social structures through the use of networks and graph theory. [1] It characterizes networked structures in terms of nodes (individual actors, people, or things within the network) and the ties , edges , or links (relationships or interactions) that connect them.
Social media analytics or social media monitoring is the process of gathering and analyzing data from social networks such as Facebook, Instagram, LinkedIn, or Twitter. A part of social media analytics is called social media monitoring or social listening. It is commonly used by marketers to track online conversations about products and companies.
Social media management software (SMMS) is an application program or software that facilitates an organization's ability to successfully engage in social media across different communication channels. SMMS is used to monitor inbound and outbound conversations, support customer interaction, audit or document social marketing initiatives and ...
Social media intelligence (SMI or SOCMINT) comprises the collective tools and solutions that allow organizations to analyze conversations, respond to synchronize social signals, and synthesize social data points into meaningful trends and analysis, based on the user's needs. Social media intelligence allows one to utilize intelligence gathering ...
Sophisticated Data Analysis: what distinguishes social data analytics from sentiment analysis is the depth of the analysis. Social data analysis takes into consideration a number of factors (context, content, sentiment) to provide additional insight. Time consideration: windows of opportunity are significantly limited in the field of social ...
The analysis of large amounts of social data leads to the field of computational social science. Classic examples include the study of media content [ 8 ] or social media content. [ 3 ] [ 4 ] [ 9 ]