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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Pay attention to the types of data you're authorizing access to, especially in third-party apps. • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links.

  3. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Contact your bank or credit card company if you paid a scammer to report a fraudulent charge. If you sent cash by mail, contact the U.S. Postal Inspection Service and ask them to intercept the ...

  4. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    If your account is past due or you want to upgrade your account to a paid plan or Premium Service, you’ll need to update your account’s payment method. 1. Learn which payment methods are available for AOL services. 2. Learn how to add, change or delete a payment method.

  5. Here's how to spot a scam online - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    They claim there’s a problem with your account or your payment information They say you need to submit certain personal information They include a fake invoice

  6. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  7. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    They claim there’s a problem with your account or your payment information They say you need to submit certain personal information They include a fake invoice

  8. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  9. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer will then persuade the victim to pay to fix the fictitious "problems" that they claim to have found. Payment is made to the scammer via gift cards or cryptocurrency, which are hard to trace and have few consumer protections in place. Technical support scams have occurred as early as 2008.