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  2. Amazon sharply upped ‘performance improvement plans’ for ...

    www.aol.com/finance/amazon-sharply-upped...

    In the months before Amazon laid off tens of thousands of workers, it also put a large number of employees on performance improvement plans, known as PIPs, according to a new report.. The details ...

  3. Microsoft and Amazon are using performance reviews to decide ...

    www.aol.com/finance/microsoft-amazon-using...

    Amazon has also been doing the same: Before laying off 27,000 workers between 2022 and 2023, the employer put a large number of employees on performance improvement plans (PIPs). Then the firings ...

  4. Amazon axed more than 100 customer service managers in CEO ...

    www.aol.com/finance/amazon-axed-more-100...

    The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

  5. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    If an employee's performance is unsatisfactory, the employer may set out a performance improvement plan (PIP) to help the employee improve. [3] [4] This may be because the employee is failing to meet the goals for their role or due to other problems such as poor behavior or interpersonal skills. [5]

  6. Amazon worker organization - Wikipedia

    en.wikipedia.org/wiki/Amazon_worker_organization

    Amazon employees have led tech worker activism on environmental issues. [ 93 ] For the company's 2019 annual general meeting (AGM), 28 Amazon employees filed a shareholder proposal asking the company to create a climate change plan; over 7,500 Amazon workers signed a letter in support of the proposals.

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

  8. The Life and Death of an Amazon Warehouse Temp

    highline.huffingtonpost.com/articles/en/life-and...

    Amazon, for instance, says it has 90,000 full-time U.S. employees at its fulfillment and sorting centers—but it plans to bring on an estimated 100,000 seasonal workers to help handle this year’s peak. Many of these seasonal hires come through Integrity Staffing Solutions, a Delaware-based temp firm.

  9. 9 Incredible Perks of Being an Amazon Employee - AOL

    www.aol.com/9-incredible-perks-being-amazon...

    The No. 1 company to grow your career in the United States is Amazon, LinkedIn reported. Find Out: GOBankingRates' Best Regional Banks of 2023Related: With a Recession Looming, Make These 3...