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International parcel tracking is included as standard, so you don't have to choose any different options or pay anything extra at the checkout. As part of your order, you'll receive a 16 digit tracking number which can be used to track your parcel. To track your parcel, click here and enter your reference number.
Please note that tracking will not begin until the parcel is scanned as collected. Drivers with a handheld terminal will immediately make a collection scan, but other parcels may not show as collected until they are received into the depot. To track your parcel, you need to use your Evri order number.
Tracking your parcel can be done in a number of different ways, depending on whether you are the sender or receiver. If you are the sender of a parcel, sign in to your Evri account and click on the 'Your Shipments' link in the top right hand corner of the screen. You can use the search tool to locate your parcel, and view live tracking too.
Browse The Help Centre. Pricing and Pre-Booking. My Documents. Collection Enquiry. Delivery Enquiry. General Enquiry. International Parcels. Packaging Advice.
International delivery. Reach customers and loved ones around the world – send parcels to 200+ destinations. 20% off orders over £30. Find out how to save when you spend £30 or more. Bulk Send. Send multiple parcels abroad in one go with our bulk sending services. Drop off at any ParcelShop. 8,500+ ParcelShops to choose from across the UK.
Where possible, Evri will deliver your parcel to the destination country. Where a service is not directly provided by Evri we will use one of our established and world renowned third party partners to deliver your parcel. The best way to keep track of your parcel is to enter your HRM order reference (this can be found on your confirmation e ...
Answer. The details on my parcel are incorrect. What should I do? If you are wanting to change the collection date for your order then click below. Reschedule my collection. If you need to change other details such as the delivery address or the weight and dimensions then you would need to contact our Live Help team via the link below. Was this ...
You can register an enquiry if your parcel has not scanned for 2 working days or more after the delivery estimate. Click here to check your estimated delivery date. Only the person who booked the delivery in question can make a claim. Please have your HRM reference to hand and the e-mail used to place the order. Open enquiry.
Answer. My parcel tracks as delivered but my customer has not received it. What can I do? Firstly please accept our apologies that you are having to check out this section of our website. We offer our assurance that, in the event of a claim, we will make the process as painless as possible. We can request a proof of delivery from our delivery ...
I would like to give the driver instructions to help find my address. If you need to pass extra information to the driver to assist the collection such as security codes or directions then we can pass this on for you. Please follow the live chat button below to pass on this information. I would like to request a specific collection time frame.