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Contact us online or by phone for help with your Sony® Consumer Electronics products.
Choose your issue. If the issue still occurs after resetting the TV or viewing the video, select the issue or symptom below for further troubleshooting: If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.
Welcome to Sony Support. Where is the model name located on my product. All. Downloads Manuals & Warranty Questions & Answers. Product Alerts. Select your product type. Popular Topics. Setup and Troubleshoot Video Streaming Services. Setup the TV to support a 4K 120Hz signal from another device.
TV FAQ - Connect to the Internet and other devices. FAQ for TV Remote Controls. My TV doesn't turn on or have power. My BRAVIA TV turns on or off by itself. My TV has no picture, no power, or the LED light blinks or flashes red.
Contact us. The described symptom may require further troubleshooting or a repair service. Please Contact the Product Support team for further support. Back to Main Menu. Sony Rewards.
How to wirelessly display phone and tablet content on your TV using casting, AirPlay, screen mirroring, or Wi-Fi Direct. TV Audio and Sound FAQ & Troubleshooting. TV Picture & Screen FAQ. My TV doesn't turn on or have power. My BRAVIA TV turns on or off by itself. TV wall mount FAQ.
Welcome to the BRAVIA usage tips page! Android TV FAQ - Picture and Screen. FAQ about Android TV system software / firmware updates and apps. TV Audio and Sound FAQ & Troubleshooting. My TV doesn't turn on or have power. TV wall mount FAQ. View All.
Get repair information and service assistance for your Sony® Electronics products.
Let's set up your new BRAVIA TV! Congratulations on purchasing your new BRAVIA™ TV and thank you for trusting our brand! ! We know that setting up a TV is much more than unboxing it. There are new things you might want to learn to make the most of your product and start using it as soon as possible. Below, we’ve gathered all the tips and ...
Product information and sales assistance. Community Community. A place where you can find solutions and ask questions. Community Support by Sony. Get Support Content on the Go! Google Play App Store. This tool provides general and certain model-specific troubleshooting steps.