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The USPS Postal Experience Customer Survey, found at www.Postalexperience.com/pos, is a website that allows customers to provide feedback about their most recent postal experience. Customers can rate their overall satisfaction with the postal service, as well as specific aspects of their experience, on a scale of 1 to 5.
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The Kantar Service Measurement panels are a way for people like you to earn rewards for helping to improve the services that businesses provide to their customers and the public. It‘s easy and interesting and on some surveys we can even share with you the effect that your contribution has had. What can you earn?
USPS.com FAQs provide information about customer experience surveys and how to participate in them.
You can also call the Survey Hotline at 1-888-441-8777 11a - 9 pm Central Time. You can begin the survey by entering your individual PIN number in the field below. You can find your PIN number in the survey packet that you received from the United States Postal Service.
In order to sign-in to your account, you must first change your password. Please create a new password for your account. We highly recommend you create a unique password - one that you don't use for other websites.
Learn how USPS conducts surveys to measure customer satisfaction and improve its services. Share your feedback and help us deliver better.
Share your feedback with USPS through their postal experience survey to help improve services.
Learn about the USPS Customer Experience Surveys and how they help improve postal services.