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Water, sewer and surface water (stormwater and drainage) are vital to our community’s quality of life and economic vitality. The City has an adopted Water, Sewer and Surface Water Capital Improvement Plan (CIP) that looks closely at the Utility’s capital infrastructure needs.
The City of Vancouver is the third largest municipal provider of drinking water in the state of Washington. In 2023, the City’s Water Utility delivered 10.1 billion gallons to more than 270,000 people within the City and a portion of the urban unincorporated area, covering a 72-square-mile service area.
The City of Vancouver operates and maintains three water utilities that keep our drinking water flowing, treats and cleans our used water (wastewater) before it goes to the Columbia River and works to protect local waterways from pollution through stormwater management programs.
City of Vancouver Utilities. ×. Help to Others, or H2O, is a Utility program designed to help qualifying low-income residents in crisis situations pay for water and/or sewer.
City of Vancouver Utilities. Enter Your Account Information. Your utility account number is found on the front of your bill. Account Number: —. House Number: This image shows an example bill with an arrow pointing at the account number. For assistance identifying your account number, call 360-487-7999 and press zero to reach a representative.
With a water meter, you only pay for the water you use. By using and wasting less water, you help conserve our drinking water supply so our region doesn't have to: Enlarge our existing water-reservoir dams, costing money and impacting our wild spaces. Find new water sources.
Pay your utility bills online through your Canadian financial institution’s website. You must add the City of Vancouver as a payee for utilities in your account. Know your bank's transaction cut off time for online payments. Transactions made before the cut off time will be processed the same day.
Many of our water regulations are set by Metro Vancouver and implemented and enforced by us. Learn about our water, sewer, and energy goals: to provide safe drinking water, conserve water, protect waterways, and more.
Several options are available to make it easy and convenient to pay your water, sewer and/or stormwater drainage utility bill. Visit Utility Customer Service to learn how to pay online, by phone, by mail or in person.
The City of Vancouver Water, under the City Public Works Department, provides water for about 248,000 residents living in the Vancouver area. Established in 1825, the City of Vancouver Water collects 100 percent of its supply from groundwater sources, the underground aquifers beneath the City area – the Orchards, Troutdale, and the Sand-and ...