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AI can be used to assist members of the public to interact with government and access government services, [4] for example by: Answering questions using virtual assistants or chatbots (see below) Directing requests to the appropriate area within government [2] Filling out forms [2] Assisting with searching documents (e.g. IP Australia's trade ...
Software can detect and confirm the presence of bots through qualitative coding. An example would be the Bot-a-meter, developed by Indiana University, which evaluates 7 different factors to determine whether or not a request is generated by a bot. [42] A Sock Puppet is an online identity used for purposes of deception. [43]
The EU is one of the largest jurisdictions in the world and plays an active role in the global regulation of digital technology through the GDPR, [87] Digital Services Act, the Digital Markets Act. [ 88 ] [ 89 ] For AI in particular, the Artificial intelligence Act is regarded in 2023 as the most far-reaching regulation of AI worldwide.
The UK Government, in May 2021, proposed the Online Safety Bill, [52] a new regulatory framework to address cyberattacks and cybercrimes in the UK, but without a strong encryption technology. This is in a bid to make the UK the safest place to use the internet in the world and curb the damaging effect of harmful content shared online, including ...
Technology governance is a controversial topic with a wide array of stakeholders across the world. To ensure the long-term success, various organizations bring together groups and people to exchange knowledge and information, informing decisions related to technology-related public policy and regulation.
Electronic governance or e-governance is the use of information technology to provide government services, information exchange, communication transactions, and integration of different stand-alone systems between government to citizen (G2C), government to business (G2B), government to government (G2G), government to employees (G2E), and back-office processes and interactions within the entire ...
E-government is also known as e-gov, electronic government, Internet governance, digital government, online government, connected government. [8] As of 2014 the OECD still uses the term digital government, and distinguishes it from e-government in the recommendation produced there for the Network on E-Government of the Public Governance Committee. [9]
Mobile Government services can be defined "as a strategy and its implementation involving the utilization of all kinds of wireless and mobile technology, services, applications and devices for improving benefits to the parties involved in e-government including citizens, businesses and all government units" [1] Cost reduction; Efficiency