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AI can be used to assist members of the public to interact with government and access government services, [4] for example by: Answering questions using virtual assistants or chatbots (see below) Directing requests to the appropriate area within government [2] Filling out forms [2] Assisting with searching documents (e.g. IP Australia's trade ...
Software can detect and confirm the presence of bots through qualitative coding. An example would be the Bot-a-meter, developed by Indiana University, which evaluates 7 different factors to determine whether or not a request is generated by a bot. [42] A Sock Puppet is an online identity used for purposes of deception. [43]
E-government is also known as e-gov, electronic government, Internet governance, digital government, online government, connected government. [8] As of 2014 the OECD still uses the term digital government, and distinguishes it from e-government in the recommendation produced there for the Network on E-Government of the Public Governance Committee. [9]
Electronic governance or e-governance is the use of information technology to provide government services, information exchange, communication transactions, and integration of different stand-alone systems between government to citizen (G2C), government to business (G2B), government to government (G2G), government to employees (G2E), and back-office processes and interactions within the entire ...
The world's first mGovernment work initiated by Professor Ibrahim Kushchu in Japan at the mGovLab – now grown into Mobile Government Consortium Int (mGCI) – offering services for the transformation to mGovernment. Proponents of mGovernment services argue it can help make public information and government services available "anytime ...
OneBusAway, a mobile app that displays real-time transit info, exemplifies the open data use of civic technology. It is maintained by volunteers and has the civic utility of helping people navigate their way through cities. It follows the idea that technology can be a tool for which government can act as a society-equalizer. [140]
Government by algorithm [1] (also known as algorithmic regulation, [2] regulation by algorithms, algorithmic governance, [3] [4] algocratic governance, algorithmic legal order or algocracy [5]) is an alternative form of government or social ordering where the usage of computer algorithms is applied to regulations, law enforcement, and generally any aspect of everyday life such as ...
Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications [1] and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and ...