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Gridlock replaced the long-running series Blackboard Jungle, which was hosted by Ray D'Arcy. [1] The show lasted only one season. There were three teams of two people, each team representing a secondary school. One player on each team would answer general knowledge questions, while the other would try to achieve "gridlock" on a puzzle diagram.
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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Magic Solutions International, Inc. (known as Magic Solutions) was a company that specialized in help desk automation and asset management software. Based in the East Coast of the United States, the company emerged as an unplanned spin-off from a computer systems integrator, and was later considered one of the East Coast's most successful independent software vendors of the 1990s.
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[4] [5] The founders started developing the Zendesk software in Svane's loft. [6] Initially, Zendesk was funded by the cofounders themselves, each doing consulting jobs to support their families. [6] [7] Within a few months of the Zendesk software-as-a-service product being released in the fall of 2007, it had about 1,000 trial customers. [6]
Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, [1] specializing in help desk software. The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals.