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If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...
Cancel or reactivate your AOL account Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username. Account Management · Oct 28, 2024
Visit your MyAccount page to cancel paid services and pay account balances. • If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username.
Click Cancel. Review the confirmation page. Either change to a lower price plan or cancel the account. Click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. You'll receive an email that confirms your service has been canceled. It may take a few hours to complete the cancellation process.
Don’t have an AOL subscription yet? Sign up today and come back to manage all of your subscriptions in a single location. Check out all of the available AOL products and services below.
If you have received the message "Our records indicate that your AOL account is pending cancellation and you are therefore ineligible to complete this purchase" the Primary Username on the account has chosen to cancel your paid AOL account. All subscriptions have been cancelled and you are therefore ineligible to make any purchases.
3. Click Manage next to your subscription. 4. Click Change Plan. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
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