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  2. Supply chain operations reference - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_operations...

    Level 3 metrics do not necessarily relate to the SCOR Level 1 processes: Plan, Source, Make, Deliver, Return and Enable. The metrics are used in conjunction with performance attributes. The performance attributes are characteristics of the supply chain that permit it to be analyzed and evaluated against other supply chains with competing ...

  3. Performance measurement - Wikipedia

    en.wikipedia.org/wiki/Performance_measurement

    Performance measurement is the process of collecting, analyzing and/or reporting information regarding the performance of an individual, group, organization, system or component. [dubious – discuss] [1] Definitions of performance measurement tend to be predicated upon an assumption about why the performance is being measured. [2]

  4. Metrics Reference Model - Wikipedia

    en.wikipedia.org/wiki/Metrics_Reference_Model

    The metrics reference model (MRM) is the reference model created by the Consortium for Advanced Management-International (CAM-I) to be a single reference library of performance metrics. This library is useful for accelerating to development of and improving the content of any organization's business intelligence solution.

  5. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    Performance = total count / target counter, by definition this is the percentage of total parts produced on the machine to the production rate of machine. Quality = good count / total count, by definition, this is the percentage of good parts out of the total parts produced on the machine. Cycle time ratio (CTR) = standard cycle time / real ...

  6. Performance-based contracting - Wikipedia

    en.wikipedia.org/wiki/Performance-based_contracting

    The terms performance-based and results-based are mostly used interchangeably. The latter may signal more the achievement of broader social and economic outcomes Performance-based contracting is the term used in Australia, New Zealand and Canada to describe the practice of attaching contract payment to a set of performance metrics.

  7. Precision and recall - Wikipedia

    en.wikipedia.org/wiki/Precision_and_recall

    In pattern recognition, information retrieval, object detection and classification (machine learning), precision and recall are performance metrics that apply to data retrieved from a collection, corpus or sample space. Precision (also called positive predictive value) is the fraction of relevant instances among the retrieved instances. Written ...

  8. Benchmarking - Wikipedia

    en.wikipedia.org/wiki/Benchmarking

    Target future performance; Communicate; Adjust goal; Implement; Review and recalibrate; The following is an example of a typical benchmarking methodology: Identify problem areas: Because benchmarking can be applied to any business process or function, a range of research techniques may be required.

  9. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement can track multiple performance metrics. In this context, these metrics are called service level indicators (SLIs). The target value of a given SLI is called a service-level objective (SLO). In IT-service management, a common case is a call center or service desk. SLAs in such cases usually refer to the following SLIs:

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