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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Open a new email by clicking the Write button on the toolbar. • Start typing your contacts in the write mail "to" field. Check your contacts in webmail • Open a web browser and navigate to mail.aol.com. • Check to see if your contacts are all listed.

  3. AOL Favorites FAQs - AOL Help

    help.aol.com/articles/aol-favorites-faqs

    Click on the Favorites This icon (the bookmarklet on your browser's bookmark bar). The Favorites setup window will display with the fields automatically populated. Double-check the entries, and make any changes you want. Once your changes are complete, click Favorite This. You’ll receive a confirmation message. Once you return to your AOL ...

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your other folders. The first thing place to check if you're missing mail is to check your other folders. If you find missing messages in these folders it's likely they were either mistakenly marked as spam or filtered. Should this happen, check your filters and spam settings to make sure they're what you expect them to be.

  6. Bookmark websites to your Favorites in AOL Desktop Gold

    help.aol.com/articles/aol-desktop-software-using...

    Check connectivity - If you have issues accessing websites then, Troubleshooting a Broadband Connection, provides necessary steps. 2. Check the Webmail - Once signed in, check your Favorite Places and if you see your contacts here, sign out of AOL Desktop Gold and sign back in. 3.

  7. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  8. Bookmark articles in the AOL app

    help.aol.com/articles/bookmark-articles-in-the...

    Save a news article you'd like to read or return to with the bookmark feature in the AOL app. Here's how to bookmark an article and how to access your bookmarked articles later on. Bookmark an article. In the AOL app, tap Home. Tap the bookmark icon below the headline of the article you want to save. Access your bookmarked articles

  9. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    Check your display name: If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured.