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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Air travel is getting worse, judging from the number of consumer complaints. Consumer complaints about airlines nearly doubled in the first three months of this year compared with the same period ...
The Civil Aeronautics Board (CAB) was an agency of the federal government of the United States, formed in 1940 from a split of the Civil Aeronautics Authority [1] and abolished in 1985, that regulated aviation services (including scheduled passenger airline service [2]) and, until the establishment of the National Transportation Safety Board in 1967, conducted air accident investigations.
The FAA Safety Team, or FAASTeam, works with Volunteers at several levels and promotes safety education and outreach nationwide. On March 18, 2008, the FAA ordered its inspectors to reconfirm that airlines are complying with federal rules after revelations that Southwest Airlines flew dozens of aircraft without certain mandatory inspections. [ 13 ]
An expert panel assembled to address a series of near collisions of commercial airliners at US airports has recommended several changes it said are necessary to keep air travel safe.
The FAA's airworthiness directive impacts 158 U.S.-registered airplanes and 737 airplanes worldwide and requires airlines to inspect the captain’s and first officer’s seats on 787-7, 787-9 ...
The Consumer Financial Protection Bureau (CFPB) is responsible for consumer protection in the financial sector. Its jurisdiction includes banks, credit unions, securities firms, payday lenders , mortgage-servicing operations , foreclosure relief services, debt collectors , other financial companies in the United States.
Jet travel was nascent at this time, prompting the passage of the Federal Aviation Act of 1958. The legislation gave the CAA's functions to a new independent body, the Federal Aviation Agency . The act transferred safety rulemaking from CAB to the new FAA (the CAB continued), and also made the FAA responsible for a common civil-military system ...