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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
These scams take the form of phishing emails where the scammer disguises an email using a UPS, FedEx or USPS lookalike format with a service link to view and claim a “missed delivery.”
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
A woman who ordered a custom hoodie through an online printing company says she was "outraged and embarrassed" when the garment arrived. Customer speaks out after receiving egregiously misprinted ...
American consumers lost an average of over $1,500 in holiday shopping scams in 2022, per All About Cookies research. According to a Norton survey, half of all U.S. adults targeted during a holiday...
Learn how to report spam and other abusive conduct.
A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.