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The aim of the process is to ensure a portfolio of best-in-class suppliers is available for use. [2] Supplier evaluation can also be applied to current suppliers in order to measure and monitor their performance for the purposes of ensuring contract compliance, reducing costs, mitigating risk and driving continuous improvement. [3]
Supplier performance management (SPM) is a business practice which extends supplier evaluation, [1] and is used to measure, analyze, and manage the performance of a supplier in an effort to cut costs, alleviate risks, and drive continuous improvement. It is a function often associated with third party management. The ultimate intent is to ...
Supplier relationship management (SRM) is the systematic, enterprise-wide assessment of suppliers' strengths, performance and capabilities with respect to overall business strategy, determination of what activities to engage in with different suppliers, and planning and execution of all interactions with suppliers, in a coordinated fashion across the relationship life cycle, to maximize the ...
Performance is a product's primary operating characteristics. For example, for a vehicle audio system, those characteristics include sound quality, surround sound , and Wi-Fi connectivity. Conformance refers to the degree to which a certain product meets the customer's expectations.
Performance-based contracting (PBC) is about buying performance, not transactional goods and services, through an integrated acquisition and logistics process delivering improved capability to a range of products and services. PBC is a support strategy that places primary emphasis on optimising system support to meet the needs of the user.
Examples of performance measures are numbers of items produced, time required to produce, customer satisfaction and product quality (which is difficult to express numerically). Reductions in back orders, increased customer satisfaction and the ability to accommodate demand variations are advantages associated with flexibility.
Sanctioned countries, [2] criminal and terrorists (i.e. Office of Foreign Assets Control) ties and operational performance; Visibility into potential disruptions caused by geopolitical threats, acts of nature, etc. Cultivating strategic supplier relationships for the long-term: Leverage supplier scorecards for continuous improvement
The Performance Prism is a performance measurement framework that improves on traditional models like the balanced scorecard by offering a broader view of stakeholders. It focuses on five key areas: Stakeholder Satisfaction, Strategies, Processes, Capabilities, and Stakeholder Contributions.