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The NHS e-Referral Service (ERS) is an electronic referral system developed for the Health and Social Care Information Centre by IT consultancy BJSS. It is used by NHS England and it replaced the Choose and Book service on 15 June 2015. [1]
Choose and Book was an E-Booking software application for the National Health Service (NHS) in England which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner (GP), and to book a convenient date and time for their appointment.
Choose and Book was based around Directory of Services which includes the majority of NHS hospital services for GPs to shortlist for their patients to choose from. GPs were given financial incentives to use the system [8] Choose and Book was replaced by the NHS e-Referral Service in June 2015.
The e-referral initiative has been acknowledged globally, with many countries having successfully adopted the system. Including Finland who implemented the e-referral in 1990, Denmark in 1995, [12] Norway in 1996, Netherlands in 2001, New Zealand in 2007. [13] and Australia in 2009. [14]
The NHS App allows patients using the National Health Service in England to book appointments with their GP, order repeat prescriptions and access their GP record. Available since late 2018, the app was developed by NHS Digital and NHS England. [1] The health ministers Jeremy Hunt and Matt Hancock both stressed their support for the project.
People living in deprived areas of a coastal town are the most likely to miss hospital appointments, an NHS trust has said. North Yorkshire councillors were told the most deprived coastal areas ...
From September 2017 all referrals to the trust are made electronically using the NHS e-Referral Service. This has reduced the rate of patients missing appointments from 10% to 5%. [ 1 ]
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