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  2. List of SIP software - Wikipedia

    en.wikipedia.org/wiki/List_of_SIP_software

    Sterlite Technologies Neox IPPBX, IMS - ISC, Dial Center - OmniChannel Call Center, IVR products; Sun Microsystems Sun GlassFish Communication Server; Tadiran Telecom Coral Ipx family and Aeonix softswitch; Tandberg Video Communication Server - SIP application server, media server and H.323 gateway

  3. RingCentral - Wikipedia

    en.wikipedia.org/wiki/RingCentral

    In October 2018, it acquired Dimelo, a Paris-based OmniChannel contact center provider. [36] In January 2019, it acquired Connect First, a Boulder, Colorado-based outbound and blended customer engagement provider. [37] In December 2020, it purchased DeepAffects, which specializes in intelligence-assisted speech recognition. [38]

  4. Kana Software - Wikipedia

    en.wikipedia.org/wiki/Kana_Software

    KANA Software, Inc. is a wholly owned subsidiary of Verint Systems (NASDAQ: VRNT) and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies.

  5. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    In May 2013, the company acquired Angel.com, a provider of cloud-based contact center solutions, from parent company MicroStrategy, for $110 million. [ 18 ] In March 2014, the company acquired Solariat, a developer of software to measure and manage social media engagements for customers.

  6. IFS AB - Wikipedia

    en.wikipedia.org/wiki/IFS_AB

    This was followed with the launch of its web client and its establishment of an RnD center in Colombo. In 2001, IFS introduced Java-based mobile clients and Internet portals. In 2004, NEC acquired a 7.7% of IFS share capital. By 2005, IFS Applications had more than 500,000 users. In 2008, IFS launched its new GUI and began several acquisitions. [7]

  7. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

  8. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Avaya - Wikipedia

    en.wikipedia.org/wiki/Avaya

    The company's platform includes unified communications and contact center services. [ 4 ] [ 5 ] [ 6 ] In 2019, the company provided services to 220,000 customer locations in 190 countries. [ 7 ]

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