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  2. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  3. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. AOL Mail for Verizon Customers AOL Mail welcomes Verizon customers to our safe and delightful email experience!

  4. Get 24x7 Live Tech Support for Any Device | AOL

    www.aol.com/products/tech-support

    24x7 support for your AOL account issues plus security products. Learn more ; Unlimited tech support for nearly any issue on any device. Learn more

  5. Learn more info about AOL 24x7 Live Support

    help.aol.com/articles/aol-24x7-live-support-faqs

    With AOL 24x7 Live Support you get access to our AOL experts anytime you need them - by phone or chat. AOL 24x7 Live Support does not require activation, once you purchased AOL 24x7 Live Support for a monthly or annual fee, you can receive help from our AOL experts. Services included in AOL 24x7 Live Support

  6. SIM swap scam - Wikipedia

    en.wikipedia.org/wiki/SIM_swap_scam

    A SIM swap scam (also known as port-out scam, SIM splitting, [1] simjacking, and SIM swapping) [2] is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message (SMS) or call placed to a mobile telephone.

  7. Customer proprietary network information - Wikipedia

    en.wikipedia.org/wiki/Customer_proprietary...

    Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone service. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill . [ 2 ]

  8. Personal unblocking key - Wikipedia

    en.wikipedia.org/wiki/Personal_unblocking_key

    If the wrong PIN is entered more than three times, the SIM card will become locked. It can be unlocked by entering the PUK code provided by the mobile service provider, [1] which may be available on the SIM card's packaging, the contract, or provided by customer service after identity verification. After the PUK code is entered, the PIN must be ...

  9. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    Your monthly billing date is when we charge your fees to your payment method. You pay for your AOL service in advance, so each month you pay for the next month’s service. At the same time, we’ll add on any charges you acquired since your last bill, such as connection surcharges or subscription fees.