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  2. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...

  3. Windows Assessment and Deployment Kit - Wikipedia

    en.wikipedia.org/wiki/Windows_Assessment_and...

    Windows Assessment and Deployment Kit (Windows ADK), formerly Windows Automated Installation Kit (Windows AIK or WAIK), is a collection of tools and technologies produced by Microsoft designed to help deploy Microsoft Windows operating system images to target computers or to a virtual hard disk image in VHD format.

  4. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    ITSM tools are often marketed as ITSM suites, which support a whole set of ITSM processes. At their core is usually a workflow management system for handling incidents, service requests, problems and changes. They usually also include a tool for a configuration management database (CMDB). The ability of these suites to enable easy linking ...

  5. Windows 7 - Wikipedia

    en.wikipedia.org/wiki/Windows_7

    Windows 7 is a major release of the Windows NT operating system developed by Microsoft. It was released to manufacturing on July 22, 2009, and became generally available on October 22, 2009. [10] It is the successor to Windows Vista, released nearly three years earlier. Windows 7's server counterpart, Windows Server 2008 R2, was released at the ...

  6. Workflow management system - Wikipedia

    en.wikipedia.org/wiki/Workflow_management_system

    This function performs automated legwork, relieving the executing instance of operations that require no decision-making. Assistant system (expert) This feature extends the previous features to a process adjustment instance and for proposals for further actions. The basics involve methods of artificial intelligence.

  7. Windows Support Tools - Wikipedia

    en.wikipedia.org/wiki/Windows_Support_Tools

    Windows Server 2003 Support Tools includes 70 different tools. [3] For instance, WinDiff is a GUI tool for comparing files and folders. [4] [5] NetDiag is a CLI tool for diagnosing network problems. [6] This tool is command-line version of the Network Troubleshooter that can be found in Windows Help and Support Center.

  8. Windows System Assessment Tool - Wikipedia

    en.wikipedia.org/wiki/Windows_System_Assessment_Tool

    While running, the tests show only a progress bar and a "working" background animation. Aero Glass is deactivated on Windows Vista and Windows 7 during testing so the tool can properly assess the graphics card and CPU. In Windows 8, WinSAT runs under the maintenance scheduler every week. The default schedule is 1am on Sundays.

  9. Windows Installer - Wikipedia

    en.wikipedia.org/wiki/Windows_Installer

    Windows Installer (msiexec.exe, previously known as Microsoft Installer, [3] codename Darwin) [4] [5] is a software component and application programming interface (API) of Microsoft Windows used for the installation, maintenance, and removal of software.