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Help desk; Reference desk; Teahouse; For a complete list of wikitext codes, see Help:Wikitext. ... Works only at the beginning of lines Description You type
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...
This can be a problem for users who are very new to Wikipedia, because to use the Help desk, you must first know a few very basic wiki editing commands. If you have never edited on Wikipedia before, please read the cheat sheet, and work through the WP:TUTORIAL.
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
The virtual help desk resides between the systems management and service desk platforms to work with the systems that track when trouble tickets open and close, to provide an account of what happens during the support process. This level of granular support activity (e.g. the what, how, when, why and even whose mouse click is used) also helps ...
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