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Troubleshooting is carried out as a result of a fault or failure, may result in maintenance procedures, or emergency workarounds until such time as a maintenance procedure can be carried out. Troubleshooting procedures will involve knowledge databases, guides, and processes to cover the role of network operations engineers from initial ...
The operations manual is intended to remind employees of how to do their job. The manual is either a book or folder of printed documents containing the standard operating procedures, a description of the organisational hierarchy, contact details for key personnel and emergency procedures.
Preventive maintenance or preventative [16] maintenance (PM) has the following meanings: The care and servicing by personnel for the purpose of maintaining equipment in satisfactory operating condition by providing for systematic inspection, detection , and correction of incipient failures either before they occur or before they develop into ...
Call features provide a customised experience for the caller and maximize the efficiency of inbound call handling. Call management parameters can specify how calls are distributed according to an operator's skill level in relation to a call, the time and/or date of a call, the location of the caller or through automatic routing processes. [3]
Preventive maintenance checks and services (PMCS) in the United States Army or preventive maintenance inspections (PMI) in the United States Air Force are the checks, services, and maintenance performed before, during, and after any type of movement or before the use of all types of military equipment.
Fault reporting is a maintenance concept that increases operational availability and that reduces operating cost by three mechanisms: Reduce labor-intensive diagnostic evaluation; Eliminate diagnostic testing down-time; Provide notification to management for degraded operation; That is a prerequisite for condition-based maintenance. [1]
A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .
Although this is more hazardous for personnel than working on electrical equipment with the power off, live-line maintenance techniques are used in the electric power distribution industry to avoid the disruption and high economic costs of having to turn off power to customers to perform essential periodic maintenance on transmission lines and ...