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Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
If you bought something on AOL Premium Subscription Products with Outlook and didn't get the Order Confirmation, check Spam and add AOLPremiumSubscriptionProducts@dc2.aol.com or Techguru@dc2.aol.com to your Contacts list. Confirmation emails are sent only to the username that initiated the purchase. Check your Spam folder
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
Note: Please remember that confirmation emails will only go to the Username that made the purchase. Check your Spam folder You should find an email from AOL Premium Subscription Products or one of our partners confirming your order, which is the Order Confirmation email you need to begin using your AOL Premium Subscription service or product.
Mark the information as not spam Once you're in Spam folder, open the email that you want to mark as "not spam" and on the top click Not Spam . If you can't locate your Order Confirmation email, activate AOL Premium Subscription Products product or service from My Account.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024