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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  4. From CAPTCHA to catastrophe: How fake verification pages are ...

    www.aol.com/news/captcha-catastrophe-fake...

    5. Check for HTTPS and look for signs of a legitimate site: Before entering any personal information or interacting with a CAPTCHA, ensure that the website is secure. Look for "https://" in the ...

  5. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Malware scams: pop ups or emails telling you that you have a computer virus and need to download a solution Common door-to-door scams: Security scams: someone offering a free home security check ...

  6. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Scan all your devices – Download a reputable anti-virus program that will scan your devices for malware or computer viruses. They should also be capable of detecting phishing programs or those ...

  7. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details.

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