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we are new in Etsy community and we hope we are doing the right thing to start this discussion we started a few months ago and we have made some sells every time we are oblige to ask for the telephone number because every shipping company need it sometimes the client is very quick to reply , sometim...
No they don't. Did you include a business card or invoice in the package? Of course anyone could google you. 07-11-2017 02:18 AM. Hi Maryanne, just figured they got my phone number from paypal but no one has ever called me before, so I found that totally weird. I've been in business for 4 years now.
05-03-202011:00 PM. I saw that EcommerceBytes posted an article that hit home to me stating that Etsy's Customer Service Call Center is 100% open. This is news to me and other Etsy users since hasn't Etsy deleted the phone number on the site, was deleting the number when people posted it in the forums, was not returning calls when they occurred ...
Providing Great Customer Service ; ... to leave their phone number. If you need it, send them a message ...
Etsy is by far the worst when it comes to customer service. No number to call. Its hit or miss if they respond, and when they do they give you a copy paste response and just direct you to read something, without even answering your questions. When you tell them youve already read it, and are seeking a human solution to the problem they ghost you.
Ive been emailing etsy customer service about multiple issues on the etsy site, its been long OVER a week ...
12-14-2021 03:45 PM. Phone is available but it depends on the subject selected in Contact us. You can at times ask for a call back. Etsy's availability seems to depend on what is going on. Etsy feels the buyers are theirs. For a long time now, they have been the buffer between the seller and buyer for many shops.
Another idea is to add a personalized field to the listings that say something like "IF international put your phone number here or the order may be canceled". If they still leave it blank and you get a lot of international orders for certain items, make 2 versions of the listing, one ONLY to your country and the other has the personalization ...
06-13-202209:59 AM. To reach Etsy go to Shop Manager - Community & Help - Contact Us - Seller - Choose the best option. You will probably have to go thru various topics but in the end, look for the "I Still Need Help" link & use that. Clicking on that will give you the ability to send an email.
How to contact etsy support for sellers-. There is a direct link to the support ticket page in every shops shop manager - Just go to Shop manager > Community & help > Contact us. That will open the page to start a support ticket. Once there select ' selling on etsy' then select issues. Depending on the issue, they offer email, phone and/or chat ...